1. Do I have to notify Avans if I have the coronavirus as an employee?
If you have tested positive, you must inform your supervisor so that we can inform colleagues and possibly students of your infection. This is anonymous.
2. What should I bear in mind when I'm in an Avans building?
For employees working in the Avans buildings, we have made a presentation with guidelines and starting points. In this presentation you can read, for example, what you should take into account when you are in a classroom, practice area, office environment or meeting room.
This presentation has also been shared with all Avans employees.
In addition, it's also mandatory to wear a face mask now.
3. When are face masks required?
Experience has shown that it is not always clear when you must wear a face mask. The general rule is:
- You must wear a face mask whilst moving through the building. This includes the corridors and the stairs.
- You may remove your face mask while sitting in Xplora, in the restaurant or on one of the seats in the corridors. You may also remove your face mask whilst seated during lectures, regardless of whether the lecture is in a classroom or in Xplora. Needless to say, you must always observe 1.5 metres of social distancing.
WORK AT HOME
4. Can I work at an Avans location?
If you need to be in the Avans buildings in order to provide education, or if you have a site-specific position, you can work at an Avans location. For all employees who do not need to be at Avans for their work, working from home is again the general principle.
Meetings with a brainstorming and creative character can take place on location, of course in accordance with the corona guidelines. Do not forget to wear a face mask in the buildings of Avans. Unfortunately, team-building activities are not permitted. The management of your own academy or department will make further decisions about which meetings can still take place or not.
A number of buildings will open again for exams tests and practice-based education from Monday 4 January. And for students and employees who are not in a position to study or work from home. Check the news update of December 22 for the opening times of the Avans buildings.
5. How can I apply for an employer’s curfew exemption statement if I have to work at an Avans location during curfew?
Staff who have to work at an Avans location during curfew (between 9 p.m. and 4.30 a.m.) need both a personal curfew exemption statement and an employer’s curfew exemption statement to show that they have a valid reason for being outside. You are responsible for completing your own curfew exemption statement, using the form which can be downloaded from the government’s website at this page. You can request the employer’s curfew exemption statement by sending an email to the HR Desk and copying in your supervisor. This email should be as specific as possible about the dates and times that you need to be outside for work after 9 p.m. The statement will be drawn up for you as soon as possible and sent to you by email. Remember: if you are outside after 9 p.m. in connection with your work, you must have both statements with you.
6. How long do I have to work from home?
The Netherlands went into lockdown right before the Christmas holidays. Of course this means that all teaching activities at Avans University of Applied Sciences, with the exception of practicals and exams, are now taking place remotely again. The current measures are in place until at least 22 April.
7. I will soon need to renew my Avans password. Can I do this from home?
No, it is best to replace your password within the walls of Avans, otherwise this will lead to problems. Now that we mainly have to work from home again, we have temporarily made new arrangements to replace your Avans password. You will no longer receive notifications about replacing your password. The last password you set remains valid. Change your password as soon as you are back in an Avans building.
Even though this procedure is now in place, if you receive a notification to renew your Avans password, ignore it and follow the procedure as mentioned above. For questions, please contact ServicePunt or the Serviceline (088 - 525 88 88).
8. I have technical problems working from home. How can I get help?
If you need ICT support, go to ServicePunt or call the Serviceline 088 - 525 88 88.
We offer assistance remotely as far as possible. If it is necessary to come to an Avans building, a colleague from the Service Line will make an appointment with you.
9. Do I have to take leave or make up my hours if I need time to care for my children?
You do not need to take time off or work late because you are taking care of your children during work hours or helping them with their school assignments. We do not expect the impossible from you. Please rest assured that we know you are doing your best, and be sure to let us know if you need help.
10. How can I work with colleagues from home?
You can use Microsoft Teams to hold meetings with your colleagues or work together on files. For tips, see the iAvans page 'How to work together in Teams?' (Dutch) or this video about online meetings. Or watch this explanation about chatting in Teams. If you need files on an Avans network drive, such as the S drive, you can only access them from home using Avans' secure home working environment. This only works if your mobile phone is registered with ICT-Support. You will then receive an SMS code with which you can log in.
11. Which programs can I use for video calling?
Avans employees may use the Zoom videoconferencing platform, but this is subject to certain conditions. However, we recommend using Microsoft Teams or Skype for Business for video calling. These platforms offer similar functionalities and have been extensively tested for privacy and security. They are also subject to a data processing agreement that lays down who is responsible for what with regard to personal data.
12. I need things like a screen, keyboard or office chair. Can I pick it up and take it home with me?
If you needed supplies to work from home until now you could apply to your business or academy office. To ensure that no more than 3 people come together at the same time, we will dispense the items needed to work from home in periods of no more than 10 people per hour. Therefore, we will divide this over 5 working days.
If you have requested items, you will receive a message to collect these items. This is possible at the Hogeschoollaan location in Breda.
13. Can I pick up teaching materials at my own location?
As of Monday 2nd June, you no longer need to have permission from the Security department to collect your belongings or educational materials. For example, folders, books and lesson preparations.
This applies to all location visits:
- You will come alone, do not take any extra people with you.
- You follow the walking routes within the buildings.
- Take hygiene measures into account.
Caution: in case of complaints such as fever, (nose) cold or coughing it is not allowed to enter the premises. In all cases, keep a distance of 1.5 meters and avoid physical contact. If you do not respect these rules, you may be refused access to the location by the location team.
14. What costs for working from home and travel will Avans reimburse?
Avans will try to facilitate you as much as possible, including at home, and has already done so in various ways. For example, you can have an office chair or monitor at your disposal Avans will reimburse employees for expenses incurred.
Until 1 September Avans assumed temporary arrangements (only in Dutch). As of 1 September you will receive a net compensation for your work from home costs. In the case of a full-time appointment this is 30 euros per month. Furthermore, Avans has reintroduced the standard allowance for travel expenses for 2 travel days a week (if you work 0.2 FTEs or more). There is an exception for employees who work entirely on location. More information can be found in this detailed news item of 1 September.
15. Can Avans ask of me to work in the evenings?
We have to organise our on-site education in time blocks. This will lead to a partial change in working hours. Avans may ask employees to work in the evenings. However, with due consideration of the Working Hours Decree and also here with attention to the welfare of employees. So there is always agreement between manager and employee. The CAO agreement also imposes additional conditions. For example, for positions up to and including scale 10, there is an extra allowance on top of the hourly wage, and evening work for employees aged 50 and older is restricted by the CAO (2 half-day periods per week). Read the (legal) background information.
STAFF & ORGANISATION
16. Will job interviews still take place?
Job interviews can continue to be held as normal. Conduct these interviews online as much as possible. If this is not possible, you can schedule an interview in one of the open Avans buildings. Let the reception desk know that you have scheduled job interviews. They will welcome the candidates as usual. We do ask you to observe the hygiene measures:Job interviews can continue to be held as normal. Conduct these interviews online as much as possible. If this is not possible, you can schedule an interview in one of the open Avans buildings. Let the reception desk know that you have scheduled job interviews. They will welcome the candidates as usual. We do ask you to observe the hygiene measures:
We do ask you to pay attention to the hygiene measures:
- don't shake hands
- wash your hands regularly
- sneeze or cough in your elbow
- Keep as much distance as possible: 1.5 meters
- try to avoid direct contact with others
- use paper handkerchiefs and then throw them away immediately.
- wear a face mask in the corridors and public areas
If you have a nose cold, cough, sore throat or fever, please don't come to Avans and get tested for corona. Schedule a new date for the job interview or hand over your work to a colleague.
17. I have or will have financial problems because of the coronavirus. What can I do?
You may have or foresee financial problems as a result of the corona crisis. For example, if your partner is at home without work or income. Discuss this with your manager. Then, together with the HR Businesspartner, we look for a solution.
18. The cost of my car will continue. Stopping the commuting allowance puts me at a disadvantage.
The commuting allowance is an allowance for expenses, not a reimbursement. In most cases, the savings for fuel not purchased is greater than the allowance not received. For example, a colleague who works full-time and lives 70 kilometres away from work will receive a commuting allowance of 107 euro per month. Because he no longer needs to refuel, he saves more than 300 euro per month.
19. I have a question for DP&O on which I can't find the answer. Where can I ask it?
The answers to most questions will be no different than before this unusual situation and can be found under MijnHR on iAvans. If you cannot find an answer to your question there, please contact the HR Desk. You can call them between 9:00 and 13:00 on + 31 88 - 525 75 55 or you can send an e-mail to HRDesk.DPO@avans.nl.
20. How can I get help in offering digital education?
Teachers who need help with online teaching can contact their ICTO-coach. The ICTO coaches have also developed a handy online magazine for this purpose. More information about online teaching in Dutch you can find on BijAvans.
You can also contact Multimedia Support for help or tips. In this Sway you will find handy tips on creating and giving distance learning.
And finally, you can also contact ICT-Support with your questions. They also have resources available to make digital education possible, such as headsets. These can be picked up by appointment in one of the open Avans buildings.
21. What do the corona measures mean for the upcoming examination period?
We will take tests online as much as possible. There are also alternative forms of testing, such as open book exams, oral examinations or handing in assignments such as an essay.
Last academic year we have decided not to apply 'online proctoring' when testing online. This is remote surveillance, for example using webcams. There are now too many risks in terms of both privacy and technology. You can read more information about this in the update of 24th April.
We realize that teachers and staff are faced with a difficult task and that this is a considerable burden. In order to limit the study delay for students, customization is the solution.
22. Does anything change with regard to copyrights now that all kinds of suppliers offer free services to make online education possible?
No, copyrights remain the same. If a service is free, that doesn't mean you can just copy the material and place it in our learning environment. Do you still want to make use of parts of texts, images and other publications? Then the existing rules apply. You can read more about this in this message here.
23. Where can I ask questions about remote testing?
All test-related information can be found at https://bit.ly/toetsenopafstand. This is where you will also find the decision tree and the latest developments in the field of 'online proctoring': remote monitoring, for example using webcams.
Last academic year we decided not to apply 'online proctoring'. There are now too many risks in terms of both privacy and technology. However, we will continue with a number of pilots to investigate what online proctoring has to offer in the longer term.
The colleagues at the LIC are happy to think along with you on this subject and encourage you to keep asking questions.
24. Will the planned graduation ceremonies take place?
A number of graduation ceremonies are planned at external locations in the coming period. These graduation ceremonies can continue as usual. Of course, with due observance of the corona guidelines.
25. I have been in 'orange/red area' and have to spend 10 days in home quarantine. Can I come to Avans for work?
No, stay at home and tell your manager that you cannot come to Avans.
26. I live in Belgium, but I have to be at an Avans location for my work. Is that allowed?
The Belgian government has tightened the restrictions regarding travel as of 27 January 2021. As of that date, you may only cross the Dutch border for essential journeys. The authorities will be conducting random checks. Cross-border traffic for work in education has been deemed essential.
Avans University of Applied Sciences will issues employers’ statements to employees who live in Belgium and who have to travel to Avans locations in the Netherlands for work. You can request a statement from the HR Desk. Please cc: your supervisor. The HR Desk will provide you with a signed statement.
You also require a solemn declaration (‘verklaring van eer’) from the Belgian government. Anyone who crosses the Dutch border must be able to produce such a statement in digital or printed form. Your statement confirms that your journey is of a non-touristic nature. Do not forget to indicate the reason for your journey on the form.
27. I live in an area with color code orange. Can I come to Avans for work?
Officially, the rule that applies is: stay home if you live in an area ‘colour-coded orange’. But if you live in Belgium. you are allowed to travel between your home and Avans if educational activities require you to be present in an Avans building. This is considered essential travel. In that case, you do not have to go into quarantine.
You can find the latest travel advice on the website of the Ministry of Foreign Affairs.
28. What should I take into account when I go on holiday?
For going on holiday, some guidelines apply:
- Choose carefully with the selection of your travel destination. Avans cannot forbid you anything, but does ask you to take your responsibility to prevent a corona infection as far as possible. Any illness caused by corona by visiting a high-risk area is at your own expense and risk.
- If you travelled abroad and can only return later, for example due to compulsory quarantine, you cannot invoke force majeure.
- If you are unable to carry out your work remotely, you may have to take leave for the period that you are not available to carry out your work.
29. I have booked a trip or stay via Uniglobe. This cannot continue because of the coronavirus. Can I cancel this?
Please contact Uniglobe: 010 - 241 2044 or via avans@Uniglobeat.nl. They can cancel the trip or accommodation and see if they can get the money back. In a large number of cases, this is possible (partially). This is different for airlines. They may be able to convert a flight ticket into a voucher that you can use again when you make your next booking. Uniglobe can find out exactly what someone is entitled to.
30. Can I still use an electric car from Avans?
Yes, you can still use the shared electric cars at the locations Hogeschoollaan and Bijster (Breda), Onderwijsboulevard (’s-Hertogenbosch) and Prof. Cobbenhagenlaan (Tilburg).
Good to know: the chances of coronavirus surviving on car parts are small. Nevertheless, we advise you to wash your hands before using the car. Please wipe parts that you regularly touch clean with a disinfectant cloth.
31. Can I just use my mobility cards?
All public transport season tickets have been temporarily suspended. These subscriptions have been converted to off-peak season tickets (travel with pre-loaded credit, but with 40% discount at off-peak times). Employees who still need to travel during this period of coronavirus-related measures due to their position can choose to use their public transport season ticket or they can claim their travel costs. Additional information can be found on HR self service.
32. My bike is still at the train station. Can it stay there?
You can leave it there as long as you are not travelling to Avans due to the current situation, the costs will not be charged to you.
If you want to pick up your bike in the meantime, do not use your NS-business card for the train journey. You can check the bike out at the bicycle storage with your card, but please report this to the NS customer service so that the contract will not be activated.
WELL-BEING & COMMUNITY
33. I'm experiencing stress because of the corona crisis. What can I do about it?
Be honest about yourself to others:
We see how incredibly hard everyone is working to keep all the balls in the air. From the beginning, we have paid a lot of attention to preventing study delays for students. But we see that this is easier said than done. Meanwhile, Avans realizes more and more that this crisis is becoming a marathon. That's why we have to look out for each other more than ever. And don't forget to take care of yourself.
Keep in contact with each other:
Do you know what you can do if you find the situation difficult? You will find support from your colleagues, team and manager.
Do you regularly have a digital coffee moment with your colleagues? And do you also have regular one-to-one contact with your manager? Social support, solidarity and working together requires - especially in these times - human contact. Look for this contact.
A professional listening ear:
Sometimes the challenges are tough and it's not enough to talk about them with colleagues and your manager. For physical or mental care questions, as well as for a listening ear, you can turn to Health Services. Here, colleagues and professional care workers are available to listen to you, to advise you and to provide you with tools to deal with the situation, confidentially. They can also refer you to the right person so that you can be helped better in other ways.
Do you need help? Contact Health Services via +31 (0)88 - 525 7496 or via email@example.com.