BUILDINGS & OPENING HOURS
1. Are the Avans buildings open?
Since May 11th, the studios, laboratories, workshops and other practice rooms are open to graduates, under certain conditions. Teachers are also allowed to make recordings in practice rooms and lecturers, teachers and researchers are allowed to use laboratories for research activities.
Since June 2nd employees may, under certain conditions, be present in the buildings again. They have been informed about this by their own management. Since 15th June there are also a limited number of students in the buildings to make tests. Students have been informed by their own course.
In the week of the re-examinations, 17 to 23 August, the catering will open at the following locations:
Onderwijsboulevard, Prof. Cobbenhagenlaan, Quadrium and Lovensdijkstraat. Times will follow later.
From 24 August, the catering will open everywhere again. Times will follow later.
If you are on location, you should adhere to the following guidelines:
- Keep a minimum distance of 1.5 metres from each other
- Do not shake hands
- Wash your hands regularly
- Sneeze or cough into your elbow
- Avoid direct contact with others
- Use paper handkerchiefs and then throw them away immediately.
- Stay at home if you have a nasal cold, cough, sore throat or fever
- Stay home when a roommate has a fever and is congested.
2. What should I bear in mind when I'm in an Avans building?
For employees who return to work in the Avans buildings, we have made a presentation with guidelines and starting points. In this presentation you can read, for example, what you should take into account when you are in a classroom, practice area, office environment or meeting room.
This presentation has also been shared with all Avans employees.
3. Can partitions be placed between workplaces?
At Avans this is not necessary. This is because we choose to keep a distance of 1.5 metres. Since we will only use 20% of the capacity of the buildings to work in, it is very easy to keep a distance of 1.5 metres. Not only when sitting at a desk, but also when moving around a room. The use of partitions would encourage us to use more desks in a room, bringing us closer together.
4. Can I come to Avans if I have hay fever?
Yes, basically you can. We're following RIVM guidelines. If you have hay fever, you will have the same symptoms every year at about the same time. You'll be able to sense if they're hay fever symptoms. Stay at home if you have doubts about this or if your complaints feel different. In that case, students should contact their study supervisor.
5. Do I have to notify Avans if I have the coronavirus as an employee?
No, that's no longer necessary. At the beginning of the corona outbreak, we asked everyone at Avans to report corona infections at firstname.lastname@example.org. This allowed us to monitor the impact of the coronavirus on education and take appropriate follow-up action. Currently, the situation is such that these reports are no longer necessary. In the event of reporting sick, the usual process is again sufficient. Employees can find more information about this on iAvans.
WORK AT HOME
6. I will soon need to renew my Avans password. Can I do this from home?
No, it is best to replace your password within the walls of Avans, otherwise this will lead to problems. Since we had to close all Avans buildings in mid-March, we have temporarily made new arrangements to replace your Avans password.You will no longer receive notifications about renewal your password. The last password you set will remain valid until all Avans buildings are accessible again. Please change your password as soon as the Avans buildings are accessible again.
Even though this procedure is now in place, if you receive a notification to renew your Avans password, ignore it and follow the procedure as mentioned above. For questions, please contact ServicePunt or the Serviceline (088 - 525 88 88).
7. I have technical problems working from home. How can I get help?
If you need ICT support, go to ServicePunt or call the Serviceline 088 - 525 88 88.
We offer assistance remotely as far as possible. If it is necessary to come to an Avans building, a colleague from the Service Line will make an appointment with you.
8. How can I work with colleagues from home?
You can use Teams to hold meetings with your colleagues or work together on files. For tips, see the iAvans page 'How to work together in Teams?' (Dutch) or this video about online meetings. Or watch this explanation about chatting in Teams. If you need files on an Avans network drive, such as the S drive, you can only access them from home using Avans' secure home working environment. This only works if your mobile phone is registered with ICT-Support. You will then receive an SMS code with which you can log in.
9. What programs may an may I use or not use for video calling?
Employees of Avans are not allowed to use the video calling software 'Zoom'. This is a CvB decision. The security and privacy of personal and company data cannot be sufficiently guaranteed with Zoom. We also advise students not to use 'Zoom' for study activities.
For video calls we advise you to use Skype for Business or Teams. These programs offer similar functionalities and have been extensively tested for privacy and security. In addition, there is a processor agreement for these programs that regulates responsibilities with regard to personal data.
As an employee, you can also use the 'My Rooms' tool free of charge until June 2020 via mymedia.avans.nl. This is a tool with which you can set up webinars. You can read more about the possibilities and instructions in the online magazine of Multimediasupport.
10. I need things like a screen, keyboard or office chair. Can I pick it up and take it home with me?
If you needed supplies to work from home until now you could apply to your business or academy office. Since it takes a long time to deliver all the requested resources, it is currently not possible to submit new applications.
To ensure that no more than 3 people come together at the same time, we will dispense the items needed to work from home in periods of no more than 10 people per hour. Therefore, we will divide this over 5 working days.
If you have requested items, you will receive a message to collect these items. This is possible at the Hogeschoollaan location in Breda
11. Can I pick up teaching materials at my own location?
As of Monday 2nd June, you no longer need to have permission from the Security department to collect your belongings or educational materials. For example, folders, books and lesson preparations.
This applies to all location visits:
- You will come alone, do not take any extra people with you.
- You follow the walking routes within the buildings.
- Take hygiene measures into account.
Caution: in case of complaints such as fever, (nose) cold or coughing it is not allowed to enter the premises. In all cases, keep a distance of 1.5 meters and avoid physical contact. If you do not respect these rules, you may be refused access to the location by the location team.
12. What costs for working from home will Avans reimburse?
Avans will try to facilitate you as much as possible, including at home, and has already done so in various ways. For example, you can have an office chair or monitor at your disposal Avans will reimburse employees for expenses incurred. At the moment we are still predominantly working from home. That is why Avans is assuming a temporary arrangement at least until 1st September. The temporary discontinuation of the reimbursement of travel expenses has been extended and a second reimbursement of expenses will be made. You can read more information about this in this message.
13. Can Avans ask of me to continue working during the holidays?
The summer holiday (until the start of the new academic year week 0) is an important period for rest and reflection. Some academies start the new academic year in week -1, partly because of tests and a larger number of graduation assessments and sessions. The same parameters apply as in general:
- Agreements about the use of holiday hours are made within your team and with your supervisor. This is always in consultation.
- At the end of 2020, every employee will have taken at least 90 percent of his or her holiday hours, unless explicitly otherwise agreed and confirmed between the employee and his or her manager.
In principle, it is possible to work within the opening hours of the Avans buildings. Avans may ask employees to start earlier. We comply with laws and regulations and always pay attention to the welfare of employees. Read the (legal) background information.
14. Can Avans ask of me to work in the evenings?
We have to organise our on-site education in time blocks. This will lead to a partial change in working hours. Avans may ask employees to work in the evenings. However, with due consideration of the Working Hours Decree and also here with attention to the welfare of employees. So there is always agreement between manager and employee. The CAO agreement also imposes additional conditions. For example, for positions up to and including scale 10, there is an extra allowance on top of the hourly wage, and evening work for employees aged 50 and older is restricted by the CAO (2 half-day periods per week). Read the (legal) background information.
STAFF & ORGANISATION
15. Will job interviews still take place?
Job interviews can still go on. Conduct these interviews digitally as much as possible. If that is not possible, you can schedule an interview between 8.30 and 16.30 hours in one of the open Avans buildings.
Let the reception desk know that you have scheduled job interviews. They will then take care of the candidates as usual.
We do ask you to pay attention to the hygiene measures:
- don't shake hands
- wash your hands regularly
- sneeze or cough in your elbow
- Keep as much distance as possible: 1.5 meters
- try to avoid direct contact with others
- use paper handkerchiefs and then throw them away immediately.
If you have a nose cold, cough, sore throat or fever, please don't come to Avans. Schedule a new date for the job interview or hand over your work to a colleague.
16. I have or will have financial problems because of the coronavirus. What can I do?
You may have or foresee financial problems as a result of the corona crisis. For example, if your partner is at home without work or income. Discuss this with your manager. Then, together with the HR Business Partner, we look for a solution.
17. The cost of my car will continue. Stopping the commuting allowance puts me at a disadvantage.
The commuting allowance is an allowance for expenses, not a reimbursement. In most cases, the savings for fuel not purchased is greater than the allowance not received. For example, a colleague who works full-time and lives 70 kilometres away from work will receive a commuting allowance of € 107 per month. Because he no longer needs to refuel, he saves more than € 300 per month.
18. I have a question for DP&O on which I can't find the answer. Where can I ask it?
For many questions, the answers, as in this particular situation, can always be found on MijnHR on iAvans. If you cannot find an answer to your question there, please contact the HR Desk. This can be done between 9.00 and 13.00 hours via 088 - 525 75 55 or send an e-mail to HRDesk.DPO@avans.nl.
19. How can I get help in offering digital education?
Teachers who need help with online teaching can contact their ICTO-coach. The ICTO coaches have also developed a handy online magazine for this purpose. More information about online teaching in Dutch you can find on BijAvans.
You can also contact Multimedia Support for help or tips. In this Sway you will find handy tips on creating and giving distance learning.
And finally, you can also contact ICT-Support with your questions. They also have resources available to make digital education possible, such as headsets. These can be picked up by appointment in one of the open Avans buildings.
20. What do the corona measures mean for the upcoming examination period?
Avans offers digital education until the summer holidays. What this means for the exams is tailor-made for each course.
We will take tests online as much as possible. There are also alternative forms of testing, such as open book exams, oral examinations or handing in assignments such as an essay.
When testing online, we have decided not to apply 'online proctoring' this academic year. This is remote surveillance, for example using webcams. There are now too many risks in terms of both privacy and technology. You can read more information about this in the update of 24th April.
We realize that teachers and staff are faced with a difficult task and that this is a considerable burden. In order to limit the study delay for students, customization is the solution.
21. Does anything change with regard to copyrights now that all kinds of suppliers offer free services to make online education possible?
No, copyrights remain the same. If a service is free, that doesn't mean you can just copy the material and place it in our learning environment. Do you still want to make use of parts of texts, images and other publications? Then the existing rules apply. You can read more about this in this message here.
22. Where can I ask questions about remote testing?
All test-related information can be found at https://bit.ly/toetsenopafstand. This is where you will also find the decision tree and the latest developments in the field of 'online proctoring': remote monitoring, for example using webcams.
This academic year we decided not to apply 'online proctoring'. There are now too many risks in terms of both privacy and technology. However, we will continue with a number of pilots to investigate what online proctoring has to offer in the longer term.
The colleagues at the LIC are happy to think along with you on this subject and encourage you to keep asking questions.
23. Can I use a technical laboratory, workshop or studio for digital education or research activities?
Avans will open its studios, labs (including the techlabs), workshops from the technical academies and other practice areas by appointment for students who need to make independent use of the facilities available for their graduation work. Teachers and professors can also request to use these rooms by appointment. Read the entire message here.
24. What should I take into account when I go on holiday this summer?
This summer will be a different holiday period than usual. We wish each other a real holiday feeling in which we hopefully will not be limited too much by the measures taken and can enjoy it at home, at home or abroad. For the summer and especially going on holiday, some guidelines apply:
- Choose carefully with the selection of your travel destination. Avans cannot forbid you anything, but does ask you to take your responsibility to prevent a corona infection as far as possible. Any illness caused by corona by visiting a high-risk area is at your own expense and risk.
- If you travelled abroad and can only return later, for example due to compulsory quarantine, you cannot invoke force majeure.
- If you are unable to carry out your work remotely, you may have to take leave for the period that you are not available to carry out your work.
25. I have booked a trip or stay via Uniglobe. This cannot continue because of the coronavirus. Can I cancel this?
Please contact Uniglobe: 010 - 241 2044 or via avans@Uniglobeat.nl. They can cancel the trip or accommodation and see if they can get the money back. In a large number of cases, this is possible (partially). This is different for airlines. They may be able to convert a flight ticket into a voucher that you can use again when you make your next booking. Uniglobe can find out exactly what someone is entitled to.
26. Can I still use an electric car from Avans?
Yes, you can still use the electric shared cars at the locations Hogeschoollaan and Bijster (Breda), Onderwijsboulevard ('s-Hertogenbosch) and Prof. Cobbenhagenlaan (Tilburg). As the location Lovensdijkstraat in Breda is only open to a limited extent for the time being, we have moved these cars to the location Hogeschoollaan until 1st September.
The shared cars on location de Bijster are in principle always available, because this area is not closed.
Good to know: the coronavirus has little chance to survive on car parts. Nevertheless, we advise you to wash your hands before using the car. Parts that you hold regularly, clean them with a disinfecting cloth.
27. Can I just use my mobility cards?
The current regulation regarding the mobility card can be linked to a subscription. These subscriptions are temporarily discontinued by NS, so that Avans does not have to pay unnecessarily. Employees will receive information directly from both Avans and NS. Employees who, because of their position, still have to travel during the period of the Corona regulations can claim these costs as a business trip via HR selfservice.
28. Why do I no longer receive regular travel expenses from 1st April?
At the moment we are still mostly working from home, with the result that you will no longer incur costs for commuting between home and work. For this reason, Avans will temporarily discontinue the regular commuting allowance. On the other hand, in order to meet possible extra homeworking costs, Avans will pay a one-off 'homeworking costs allowance' to each employee.
Read more in this article at @Avans.
29. My bike is still at the train station. Can it stay there?
You can leave it there as long as you are not travelling to Avans due to the current situation, the costs will not be charged to you.
If you want to pick up your bike in the meantime, do not use your NS-business card for the train journey. You can check the bike out at the bicycle storage with your card, but please report this to the NS customer service so that the contract will not be activated.
WELL-BEING & COMMUNITY
30. I'm experiencing stress because of the corona crisis. What can I do about it?
Be honest about yourself to others:
We see how incredibly hard everyone is working to keep all the balls in the air. From the beginning, we have paid a lot of attention to preventing study delays for students. But we see that this is easier said than done. Meanwhile, Avans realizes more and more that this crisis is becoming a marathon. That's why we have to look out for each other more than ever. And don't forget to take care of yourself.
Keep in contact with each other:
Do you know what you can do if you find the situation difficult? You will find support from your colleagues, team and manager.
Do you regularly have a digital coffee moment with your colleagues? And do you also have regular one-to-one contact with your manager? Social support, solidarity and working together requires - especially in these times - human contact. Look for this contact.
A professional listening ear:
Sometimes the challenges are tough and it's not enough to talk about them with colleagues and your manager. For physical or mental care questions, as well as for a listening ear, you can turn to Health Services. Here, colleagues and professional care workers are available to listen to you, to advise you and to provide you with tools to deal with the situation, confidentially. They can also refer you to the right person so that you can be helped better in other ways.
Do you need help? Contact Health Services via +31 (0)88 - 525 7496 or via email@example.com.